IT Consultant Group
Our Services
Help Desk as a Service
•Remote technicians will work on tier 1 calls and service tickets.
•On site full time or on call service technicians.
•RMM and proactive monitoring of devices in the network.
•Patch management for all desktop, laptops and servers.
•Ticketing system that measures agreed SLAs.
•Network systems documentation available at your fingertips.
•Employee Training taking your internal staff to the next level.
Network Services
•24 / 7 Support and monitoring of the network.
•Design, configuration , project management and implementation of network projects.
•On call support for network issues.
•Change management.
•ITIL based framework.
•Services include but not limited to Routers, switches, WiFi, load balancers among others.
Security Services
•24 / 7 Support and monitoring of the network and endpoints.
•Design, configuration , project management and implementation of security projects.
•Vulnerability Assessments, breach monitoring, HIPAA, PCI, NIST compliance reporting.
•Anti-virus software, anti-ransomeware software
•ITIL based framework.
•Endpoint management and security policing in endpoint.
•Dark web domain monitoring
Computer Technician
We can repair computers for better performance.
PBX Services
•24 / 7 Support and monitoring of the PBX.
•Design, configuration , project management and implementation of PBX projects.
•On call support for PBX issues.
•Change management.
•ITIL based framework.
•SIP interconnection with multiple devices and sites.
Support Consulting
We analyze that you really need in your systems.
Telecom services
•Telecommunications consulting services
•Router core, aggregation and edge configuration, maintenance
•Carrier grade nat configuration and consulting
•Capacity planning, network design
•Carier vendor management
•Training
Structured cabling
•Design, configuration , project management and implementation of cabling projects.
•Category 6 certification and installation
•Fiber optics installation, certification, gpon technology
Our Clients
Ready to find out more?
If so – and we hope so – then click on the button below. You’ll be directed to a very brief inquiry form, the chance for you to tell us a bit about yourself